Helpdesk Archives - Illinois Mathematics and Science Academy

Helpdesk

IT Helpdesk

The IT Helpdesk deals with desktop computing hardware and software installation and support. The Helpdesk Team is also responsible for providing staff training on both computer-based and web-based software programs.

Contact Helpdesk

Send e-mail to helpdesk@imsa.edu
Call or Walk-In to the ITS HelpDesk
Phone Number: 630-907-5995 or 5995 on campus (HelpDesk line)
After Hours, please leave a voicemail message
Hours: Monday through Friday, 7:30am – 4:30pm Central Time
Summer Hours (June 1 to first day of registration): 8:00am – 4:30pm Central Time
Location: B-205, 2nd Floor above TV Pit

Phone Help

For issues regarding IMSA phones, please contact helpdesk@imsa.edu
To Move your phone from office to office, please contact helpdesk@imsa.edu

Student Computing Support (SCS) Helpdesk

Self-Service Webpage: Student Computing Support

Main Building access to SCS during the school day

  • Location: next to ITS Helpdesk (ITS Conference Room)
    • Days: A, B, C and D
    • Times: Mod 4, Mid-Day, Mod 5

Residential Halls in the evening and on weekends. Specific SCS Team Members are available in the various halls on the following days and times.

  • Location: Residential Halls
    • Days: A, B, and C
    • Times: 7:00 p.m. to 9:00 p.m.

Send email to scshelp@imsa.edu