IT Helpdesk

IT Helpdesk

The IT Helpdesk deals with desktop computing hardware and software installation and support. The Helpdesk Team is also responsible for providing staff training on both computer-based and web-based software programs.

Contact Helpdesk

Send e-mail to helpdesk@imsa.edu
Call or Walk-In to the ITS HelpDesk
Phone Number: 630-907-5995 or 5995 on campus (HelpDesk line)
After Hours, please leave a voicemail message
Hours: Monday through Friday, 7:30am – 4:30pm Central Time
Summer Hours (June 1 to first day of registration): 8:00am – 4:30pm Central Time
Location: B-205, 2nd Floor above TV Pit

Phone Help

For issues regarding IMSA phones, please contact helpdesk@imsa.edu
To Move your phone from office to office, please contact helpdesk@imsa.edu

Student Computing Support (SCS) Helpdesk

Self-Service Webpage: Student Computing Support

Main Building access to SCS during the school day

  • Location: next to ITS Helpdesk (ITS Conference Room)
    • Days: A, B, C and D
    • Times: Mod 4, Mid-Day, Mod 5

Residential Halls in the evening and on weekends. Specific SCS Team Members are available in the various halls on the following days and times.

  • Location: Residential Halls
    • Days: A, B, and C
    • Times: 7:00 p.m. to 9:00 p.m.

Send email to scshelp@imsa.edu